Telephone Banking
Did You Know We Offer
ONLINE BANKING
- View your accounts at your convenience
- View images of your checks and deposit slips
- Make transfers and payments to your other accounts at FNBOP
- Make transfers to others at FNBOP
- Set up account alerts
- Message Account Service Representatives
BRELLA APP
- View debit card transactions on your smart device
- Set up email/text notifications of your debit card transactions
- Temporary card block if lost or stolen
- Person to person payments to other Brella/Shazam Bolt$ users
- ATM locator, including Brella/Shazam Privileged Status ATMs (No additional fees from that bank)
Bill Pay
- Set up all of your bills in one convenient location
- View reports of your payments
- Schedule recurring payments
- Send payments to other people at different banks
MOBILE BANKING APP
- Convenience of viewing your accounts from your smart device
- Receive SMS messages about your account
- Pay your bills set up in bill pay
- Make transfers
- ATM locator
APPLE PAY
Apple Pay is easy and works with the Apple devices you use everv dav. You can make secure purchases in stores, in apps, and on the web. You can send and receive money from friends and family right in Messages. Apple Pay is even simpler than using your physical card, and safer too.
MOBILE WEB
Allows vou to use the web to access vour accounts using your mobile device in a form which is similar to your online banking.
Telephone Banking Menu Overview
Account Information
1 – Checking
2 – Savings
3 – CDs
4 – LoanS
5 – Change Secret PIN Number
6 – Funds Transfer Request
7 – Loan Payment
8 – Return to Previous Set of Options
9 – Repeat these Options
0 – Speak with a CSR
Checking Savings
Enter Account Number
Enter PIN
1 – Repeat Balance
2 – List All Direct Deposits
3 – Specific Withdrawal
4 – List Transactions (5 at a time)
8 – Repeat these Options
9 – Return to Previous Set of Options
0 – Speak with a CSR
CDS
Enter Account Number
Enter PIN
1 – Repeat Balance
2 – Additional Information
8 – Repeat these Options
9 – Return to Previous Set of Options
0 – Speak with a CSR
Loans
Enter Account Number
Enter PIN
1 – Repeat Balance
2- Additional Intormation
8 – Repeat these Options
9 – Return to Previous Set of Options
0 – Speak with a CSR
Merchant Verification
1- Enter Checking Account Number
2 – Enter Amount of Check
3 – Funds Status Given
4 – (Sufficient/Insufficient)
5 – Automatically Returns to Previous Set of
Options
Repeat These Options
Speak with a CSR
Telephone Banking
Notes
- Initial PIN will be the last four digits of the Primary account holder’s Social Security Number.
- Pressing “O” at any time during the call will return you to a CSR during normal business hours.
- To disable your telephone banking access, change your PIN to “0000”. To have your telephone banking access re-activated, call Customer service.